ABOUT US

Our Story

At OSF Digital, our purpose has always been clear: to help organizations realize the full value of Salesforce through strategy-led thinking, trusted data, and disciplined execution. Everything we do is built to turn ambition into outcomes that matter.
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Who We Are

OSF Digital is a Salesforce-first consulting partner working at the intersection of strategy, data, AI, and execution. For more than two decades, we’ve partnered with organizations across industries to design, build, and operate Salesforce solutions that drive real business impact.

We combine deep platform expertise with industry insight and an advisory-led approach, guiding customers from early strategy through implementation, staff augmentation, and long-term managed services. Our role is not just to deliver technology, but to help organizations move faster, reduce risk, and create outcomes that scale.

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How We Work

Our approach is grounded in partnership and accountability. We embed with our customers’ teams, align closely to their goals, and stay focused on outcomes—not just milestones. Every engagement is shaped by proven delivery playbooks, trusted data, and a clear path to value.

By blending advisory rigor with execution precision, we help organizations navigate complexity, operationalize AI responsibly, and build Salesforce solutions that support long-term growth and resilience.

The OSF Digital journey

Our story is one of continuous evolution—building expertise, earning trust, and delivering results.

2003

Founded with operations in Québec and Bucharest

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2007

Became Microsoft Gold Partner

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2009

Strategic partnership with Demandware (now Salesforce Commerce Cloud)

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2010

Strategic Salesforce Partnership

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2016

Received Retail Innovation Award at Dreamforce

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2018

Acquired iFactory Solutions

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2019

Won the Salesforce Bolty Award for the Best Digital Experience for RCG

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2020

Partnered with Ordergroove and Mirakl

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2021

Fashion & Beauty Salesforce Navigator program

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2022

Named Salesforce Japan Partner of the Year, Commerce Cloud

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2023

Launched AllAi Productivity Platform

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2024

Won 2024 Salesforce Partner Innovation Award for Excellence in Automotive Sector

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2025

David Northington appointed as CEO

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Our Pillars of Differentiation

These principles guide how we work with our customers—shaping our approach to partnership, delivery, and accountability for outcomes.

We act as an expert extension of our clients’ teams—aligning with their strategy, goals, and culture to deliver real business outcomes. Our distinctive partnership mindset drives long-term success by treating each engagement as a shared mission, not a transactional project. We bring structure, accountability, and empathy to every phase of delivery, ensuring clients not only get the right solution, but lasting value from it.

With 20 years of hands-on Salesforce experience and 70% of our clients using multiple clouds, OSF delivers deep technical mastery and execution precision across the platform. As a Salesforce-first partner, we know how to maximize each cloud, reduce integration friction, and unlock the full potential of “Data+AI+Trust”. Our proven delivery playbook ensures consistent, high-quality results at every stage—from roadmap to release.

We bridge business strategy and technical execution with a consulting approach tailored to the realities of each client’s industry. From financial services to retail and consumer goods, our experts develop transformation strategies rooted in business objectives and shaped by market dynamics. We accelerate time to value through proprietary frameworks and prebuilt industry assets—reducing risk while driving relevance.

We’ve invested in AI not for hype, but for performance. From Agentforce to Data Cloud, we bring practical, secure, and scalable AI into clients’ operations—always grounded in trust and data integrity. Whether it’s building a digital labor force, activating intelligent automation, or enabling innovation, our AI and data expertise empowers clients to move faster, with confidence.