CONSUMER GOODS

Consumer Goods Experiences Built for Connected, Demand-Driven Growth

We help consumer goods organizations modernize customer, retail, and supply chain journeys with Salesforce—connecting data, processes, and intelligence to drive agility, efficiency, and sustainable growth across the consumer goods ecosystem.
Driving Transformation Across the Consumer Goods Value Chain

Driving Transformation Across the Consumer Goods Value Chain

The consumer goods industry is under constant pressure—from shifting consumer expectations and fragmented channels to volatile demand and complex retail partnerships. We help brands, manufacturers, and distributors align people, data, and platforms to deliver connected experiences across marketing, sales, commerce, service, and operations—while improving speed to market and operational performance.

Connecting Consumer Goods Journeys End to End

Connecting Consumer Goods Journeys End to End

Success in consumer goods depends on connected journeys—from brand engagement and demand generation to retail execution, fulfillment, and post-purchase support. We integrate Salesforce across customer, retail, and operational touchpoints to create a unified view of consumers, products, and partners—enabling consistency, visibility, and smarter decision-making across the lifecycle.

Consumer Goods Experiences Powered by Data, Intelligence, and Trust

We combine real-time data, automation, and AI-driven insights to help consumer goods organizations anticipate demand, personalize engagement, and optimize execution—while maintaining governance, data integrity, and trust across markets and channels.
Consumer & Product Lifecycle Management

Consumer & Product Lifecycle Management

One connected view from brand discovery to repeat purchase.
We help consumer goods organizations manage consumer, product, and relationship data across channels—enabling personalized engagement, smarter promotions, and stronger lifetime value.

Retail & Partner Network Enablement

Retail & Partner Network Enablement

Stronger collaboration across retailers and distributors.
We design digital experiences that connect brands with retail and distribution partners—improving visibility into execution, performance, incentives, and collaboration across the ecosystem.

Sales, Trade & Order Management Modernization

Sales, Trade & Order Management Modernization

From demand planning to order fulfillment—simplified and responsive.
We streamline sales, trade promotion, and order management processes to improve accuracy, reduce friction, and support faster, more reliable execution across channels.

Customer Service & Post-Purchase Experiences

Customer Service & Post-Purchase Experiences

Service that reinforces brand loyalty.
We enable connected service journeys that support inquiries, claims, returns, and customer care—delivering consistent, high-quality experiences while reducing operational effort.

Consumer Goods Analytics & Performance Intelligence

Consumer Goods Analytics & Performance Intelligence

Insight that drives smarter commercial decisions.
We implement dashboards and analytics that provide visibility into demand trends, customer behavior, retail performance, and operational KPIs—helping leaders optimize growth across markets.

Consumer Goods Excellence From Strategy to Continuous Evolution

We support consumer goods organizations through every stage of transformation—from defining the right operating model to delivering Salesforce solutions and continuously optimizing performance as market dynamics evolve.

Designing experiences that win in competitive markets.

We assess consumer journeys, retail operations, and data foundations to design a consumer goods experience strategy aligned to brand positioning, channel mix, and growth objectives.

Consumer Goods Strategy & Experience Advisory

Built for scale, flexibility, and omnichannel execution.

We implement Salesforce with consumer goods–specific configurations, integrations, and governance—supporting complex channel ecosystems while enabling agility and speed to value.

Consumer Goods Platform Implementation & Optimization

A consumer goods platform that adapts with demand.

We establish KPIs, analytics, and continuous improvement cycles that help organizations respond to changing consumer behavior, retail dynamics, and market conditions—powered by trusted data and AI-driven insights.

Performance Management, Insights & Ongoing Enhancement

Build Consumer Goods Experiences That Drive Growth and Loyalty

From brand engagement and retail enablement to fulfillment and service, we help consumer goods organizations deliver connected experiences that differentiate and scale in a fast-moving market. Let’s accelerate your consumer goods transformation—together.