Logitech designs and manufactures peripherals for PC navigation, video communication and collaboration, gaming, and education. Headquartered in San Jose, California, Logitech is a brand of Logitech International, a Swiss company founded in 1981 with other brands that include Logitech G, ASTRO Gaming, Streamlabs, Blue Microphones, and Ultimate Ears.Logitech had disparate processes that made it difficult to provide quotes for global deals across regions and to gather insights. The company had purchased Salesforce CPQ to solve their challenges, but they considered implementing the recently released Revenue Cloud Advanced (RCA) instead. Logitech needed help selecting the best technology, and they needed a partner to build and implement a global solution for a standardized quoting process.
"Besides providing resources for implementation, OSF did a great job highlighting risks, suggesting mitigation strategies, and helping us navigate Salesforce support and the product roadmap. They were high-touch and proactive, making sure we derived the maximum benefit from the engagement. OSF Digital is an invaluable strategic partner in our Quote-to-Cash optimization journey, and we expect to have them embedded with our development team to continue the rollout of Salesforce RCA to other regions.”
Satya Sai
Head of Infrastructure & Operations at Logitech
Text: OPTIMIZING THE QUOTE TO CASH JOURNEY, with various black tech devices.OSF helped Logitech evaluate CPQ and RCA to determine which aligns better with Logitech’s long-term goals. After learning about the possibilities RCA could bring to its partner sales channel, Logitech selected this technology on which to build its quoting solution. OSF built a detailed roadmap to optimize sales processes and improve the quoting process. We designed and implemented RCA with a self-service quoting solution for Logitech’s distributors and resellers in North America. The solution features a unified pricing method and insights into pricing and revenue.Logitech
Standardizing Global Quoting Processes
